“As far as reasonably practicable” – A Matter of Balance
in the World of Health and Safety
This test is mostly subjective, the outcome depending on the
levels of risk, the available finance and, more importantly, the mindset of
management.
Friends who have returned from contracts in London, have
entertained us with stories of the extent to which the British Safety
Authorities regulate health and safety in the workplace, and the levels at
which the society actually apply these standards, willingly or
unwillingly. Of course, the general
feeling is that they have overregulated the workplace to the extent that the
restrictions hamper the general flow of operations, and stifle good business
practise. My experience in South Africa,
is that not all, but a great deal of enterprises still approach Occupational Health
and Safety from the viewpoint of “bare minimum”. Companies will put in place only those
minimum requirements proposed by legislation and bylaws, in order to stay on
the good side of Dept of Labour inspectors.
Creating the correct balance between effective health and
safety practise on the one hand and ensuring cost effective and smooth flowing
operations is somewhat of a challenge.
I try to help strategic management through the dilemma, by using a
tactic which is interpreted by some as “playing the emotion card”, but really,
can health and safety practise be seen in a cold clinical light totally devoid
of emotion?
Once one is reminded that every staff member, or client
involved in your operations, is a real person in their own right, a mother,
father, son, daughter, someone who is loved and needed by someone else, a new
window opens. Glimpsing business through
this perspective puts an immediate emotive value on the importance of human life,
and the need to keep staff safe in their area of operations. “As far as reasonably practicable” now takes
on a greater level of accountability.
Not all CEO’s are comfortable viewing this subject through the suggested
window, but the implications of not considering best practise are unavoidable.Much may be lost “twixt the cup and the lip” and putting theory into practise is not always as easy as it may first appear. One must also take into account that safety is very seldom a primary function of an organisation, and that along with security and staff development, it usually comes off the bottom line. This can be borne out by the increase in organisations making use of Safety and Health Advisors and consultants, to create and manage safety programmes. Often an advisor will be brought in to create a programme, get the necessary appointments in place and ensure that the minimum requirements to satisfy Dept of Labour criteria are met. Unfortunately however, a document does “not a safety programme make!” The key to a healthy safety culture within an organisation lies in the ongoing commitment by all to maintaining the standards, and the sustainability of the programme into the future.
Companies having
sufficient capacity and resources may have “in house” safety officers, and the presence
of these individuals or teams, makes an ongoing, effective and measureable
safety programme easier to reach. Even
these people are known to suffer from “analysis paralysis” from time to time,
and the training, mentoring and support of Safety staff must be a key
performance criteria for management and the Human Resources Departments.
Getting the programme off the ground, sowing the seed for
the growth of a healthy safety culture and meeting all legislative requirements
appear daunting and expensive. This is
not necessarily the case. Obviously, the
more hazardous the operations, the greater will be the onus on the organisation
to meet safety best practises. No doubt
the safety plan required to launch a space shuttle will be considerably thicker
and more challenging than the plan required by a single owner/employee doughnut
stand. However, there are ways of
reducing the apparent height of this hurdle, if the management team are
prepared to commit themselves to the process.
Here are some pointers:
1. Competency: If
safety is not your field of operations, then get as many of the staff who are influential
in the safety programme onto courses and formal training workshops. Understanding the technical details involved
in compulsory processes like hazard identification and risk assessment removes
the mystery and seemingly “esoteric” nature of these activities.
2. Confidence: A confident, motivated staff go a long way
toward the sustainability of a programme.
Ensure that Senior Management and HR practitioners are finding creative ways
of instilling enthusiasm for a safe working environment, and posters don’t
always hack it!
3.
Participation: A safety programme
is everyone’s business. Ensure
participation to the lowest levels in the organisation, it’s their lives on the
line each day. No risk assessments
should be carried out without the general participation of the staff.
Show you mean it, walk the walk and avoid being a talker,
your entire organisation will begin to look after each other, and your safety
culture is born.
Stay safe.
Bruce
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