Today saw good and bad times.  A very good client and friend was retrenched.   We are in troubled times.  But keep good hope all, we will survive.  Thanks Eugene and all the Delaire Graf , specifically the Lodge and Spa staff, keep it up!
Bruce

What a great day yesterday, running emergency exercises with the Lormarins Control Room and security staff.  Thanks and well done to Marilyn, Rolandia, Mr Pieterse and the Patrol Officers.  A huge learning experience for everyone.
Good coffee too.
Cheers
Bruce

Hi all.  I'm really priviledged to have 2 clients in the Franschoek Valley.  Gerrit Valentine, Safety and Security Manager at the beautiful and complex Estate - L'Ormirans, subscribes to a philosophy of investing in the Control Room Staff, by insisting on training that is customised and appropriate to their working environment, ensuring that all staff have the required knowledge, skills and experience as a start, and then regularly doing refreshers and rehearsals and evaluations to keep his team on their toes.  This makes for a greater level of awareness and commitment, in an environment where routine, boredom and information overload are a constant challenge.  EC4 happily provides the coaching and evaluation of the staff and have created custom designed, controller friendly Emergency Management procedures.  The level of expertise can be seen when you spend time with  the Control Room and Security staff on the site.  Well done Gerrit and team, the success of your operation speaks loudly of your commitment and constant striving for improvement, and make s L'Ormirans a pleasure to visit.
Readers interested in any of these products, and how we can enrich your control environment,  can contact Bruce for info.
Cheers
Bruce

Hi all.  Course update.  A Fire Awareness course is scheduled for the second half of July, to be held in Tygervalley.  Places are still available, email me for details.
Regards, Bruce

We would like to facilitate a workshop for public relations practitioners and related specialists on the subject "crisis communications" within the next month.  I require a minimum number for the event to be a success, so all those in the PR or Marketing business, or even those with an interest in Crisis Management, drop me an email for details.

Thanks so much to all the ex-students who have phoned in or emailed, its great to hear from you, and keep an eye on the blog for workshops that may interest you?